INTRODUCTION

Audit My Payroll Pty Ltd (“we, us, our”) provides comprehensive payroll compliance, auditing and associated services, specifically designed for the Australian payroll industry (Services). We appreciate the importance of privacy and data security to our clients, their employees and members of the public and are committed to ensuring that we collect and handle personal information strictly in accordance with the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) (Privacy Act), by which we are bound.

This Privacy Policy provides information about how we collect, use and safeguard the personal information of our clients, their employees, and members of the public (Relevant Individuals).

This document is periodically reviewed and updated to reflect any changes in our practices or regulatory obligations.

PERSONAL INFORMATION THAT WE COLLECT

We collect, hold and process personal information of Relevant Individuals so that we can provide the Services. This includes:

  • Contact information: names, email addresses, phone numbers and physical addresses;
  • Employment and payroll information: employee timesheets, payslips, employment contracts, employee handbooks, and other employment-related documentation that is critical for payroll auditing; and
  • Business Data: business or personal details, payroll schedules, compliance documentation and processes, and other organisational records relevant to payroll operations, management and compliance.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

Where possible we will collect personal information from Relevant Individuals directly, including when Relevant Individuals:

  • engage us to provide Services;
  • create a user account via our website or one of our platforms;
  • communicate with us directly (including by phone, email and via our website);
  • interact with us during promotions or via social or digital media; or
  • voluntarily submit personal information to us for any reason.

If we collect personal information other than directly from the Relevant Individual, we will take reasonable steps to ensure that the Relevant Individual is aware that we have collected their personal information, how it was collected, the purpose for which it has been collected and how to contact us.

Personal information collected about Relevant Individuals is only used or disclosed to provide Services that are relevant to them, and for purposes, related to the provision of Services to them, which you would reasonably expect us to use or disclose the information.

Personal information may be shared with third parties involved in the delivery of Services, but only when necessary and within the scope of this policy (see more on this below).

From time to time, we may use personal information that we have collected from Relevant Individuals to provide them with information about our Services which we expect to be of interest to them and to assist in marketing our Services. Relevant Individuals may choose to opt‑out of receiving such material by contacting our Privacy Officer using the details set out below.

We will not:

  • use personal information of a Relevant Individual for any purpose which is not contemplated in this policy without that individual’s consent;
  • sell personal information to domestic or international third parties;
  • disclose personal information to third parties for direct marketing purposes.

We reserve the right to use or disclose personal information of Relevant Individuals where required or permitted by Australian law or a court order.

USE OF OUR SOFTWARE SOLUTIONS

As part of our Services, we provide a range of software solutions and platforms, including our website, Trust Centre and other Software as a Service (SaaS) offerings. These solutions automatically collect specific types of information from users and clients to improve usability and ensure a seamless experience. Examples include:

  • Internet Protocol (IP) addresses to understand geographic usage trends;
  • browser types, operating systems, and session durations to optimise platform performance; and
  • logs of interactions with the solutions, including navigation and feature usage, to help refine user experience and enhance functionality.

This data enables us to deliver high-quality, efficient services to our clients. Our SaaS platforms, including those hosted on Microsoft Azure, adhere to rigorous security standards to protect all data processed within these environments.

COOKIES AND TRACKING TECHNOLOGIES

Our website and platforms utilise cookies and similar tracking technologies to support the following objectives:

  1. delivering a seamless, user-friendly browsing experience;
  2. monitoring and optimising website and platform performance to meet client expectations; and
  3. gathering analytics to inform future improvements and ensure that our services remain best-in-class.

Pages on our website and platforms that use cookies and tracking technologies will display a cookie consent notification. This notification allows users to accept, reject, or customise their cookie preferences before interacting with those pages. Users have full control over their cookie settings on their device and may manage or disable cookies at any time through their browser.

SHARING INFORMATION WITH THIRD PARTIES

Personal information that we collect is securely stored in cloud environments hosted by trusted third-party providers located within Australia.

We may share personal information under the following circumstances:

  • with cloud service providers to facilitate secure data storage and processing;
  • with service delivery partners who assist in conducting payroll audits, generating reports on our behalf, or providing other forms of support in connection with the Services; and
  • where required or permitted by Australian law or a court order.

We will not disclose personal information with overseas third parties.

DATA STORAGE, SECURITY AND RETENTION

Personal information is stored securely on Australian servers managed by trusted third party-providers.

We employ advanced security measures to protect personal information that we hold, including encryption, secure access controls, and periodic security audits. All practices align with ISO 27001 standards, ensuring the confidentiality, integrity, and availability of sensitive data entrusted to us (including your personal information). We continually review and improve these measures to stay ahead of emerging threats and challenges.

We retain information for as long as necessary, to fulfil the purposes outlined in this Privacy Policy or as mandated by applicable law. When personal information is no longer needed, it is securely deleted or anonymised in compliance with industry best practices and legal standards.

Relevant Individuals may request the deletion or anonymisation of their data at any time, subject to any legal or contractual obligations that may apply.

DATA BREACHES

In the unlikely event of a data breach, we will take immediate action to:

  • contain the breach and prevent further unauthorised access to personal information of Relevant Individuals;
  • assess the potential impact of the breach on affected individuals;
  • notify affected individuals and relevant authorities in accordance with our obligations set out in the Privacy Act; and
  • implement measures to prevent similar incidents in the future.

HOW YOU CAN GAIN ACCESS OR SEEK CORRECTION TO YOUR PERSONAL INFORMATION

You can contact us at any time to request access to personal information we may hold about you, seek a correction to personal information or make a complaint about a breach of the Australian Privacy Principles. If you make such a request, we may ask you to complete a form for this purpose. Requests will be considered by our Privacy Officer and a response will be provided within a reasonable period. Making such a request is free.

Please contact us via security@auditmypayroll.com.au. Our team is dedicated to addressing such requests efficiently and transparently, providing a clear resolution process for each enquiry, within a reasonable timeframe.

FURTHER INFORMATION

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Privacy Officer

Audit My Payroll Pty Ltd

Level 1, 458 Morphett Street, Adelaide SA 5000

Email: security@auditmypayroll.com.au

Phone: 1300 11 33 99

Website: www.auditmypayroll.com.au

We value your trust and are committed to full compliance with the Australian Privacy Principles and the Privacy Act.  By working together, we aim to maintain the highest levels of transparency, security, and trust in all aspects of our operations.