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The compliance misconception: are payroll platforms doing enough?

Many Australian businesses assume their payroll processing platforms will handle everything when it comes to compliance.

These platforms often market themselves as offering “compliance,” giving employers a false sense of security. However, payroll systems are not always equipped to adapt to Australia’s complex and evolving regulations.

The misconception lies in believing these platforms automatically monitor and update compliance settings. While many systems align with regulations initially, customisations such as rates, allowances, or award-specific rules can introduce risks. Without regular monitoring and updates as legislation changes, businesses may unintentionally fall out of compliance. 

The static nature of payroll systems 

Payroll platforms are excellent for automating tasks like calculating wages, taxes, and superannuation. Some systems provide automatic updates for rule changes, such as pay rate adjustments. However, monitoring and updating capabilities can vary widely between platforms. 

Customisations introduced during setup, like allowances or enterprise-specific rules can meet unique business needs but often require manual updates to stay compliant. Even platforms offering automatic updates may not adjust customised settings, leaving businesses exposed to compliance risks. 

Without ongoing monitoring, businesses relying solely on their systems may underpay employees, miss allowances, incorrectly calculate leave entitlements, or overlook critical obligations.  

The impact of evolving laws and regulations 

Australian workplace laws are among the most complex globally and are constantly changing. Updates to modern awards, enterprise agreements, and superannuation rules require detailed interpretation and careful implementation. 

Many businesses assume their payroll platforms or staff handle these changes automatically. However, compliance requires expert oversight. Long-serving payroll staff may lack regular professional development, leaving gaps in knowledge of evolving legislation. Similarly, when experienced staff leave, new employees may struggle with the system’s customised setup, increasing compliance risks. 

Errors in data entry, award interpretation, or monitoring updates can compound these risks, particularly when platforms are not actively managed. 

Proactive compliance is key 

Achieving compliance requires more than just a payroll platform. Businesses must take a proactive approach, including: 

  • Regular audits to identify gaps or outdated configurations. 
  • Ongoing training for payroll staff to stay informed of legislative changes. 
  • Engaging external compliance experts to check that payroll systems align with current regulations.  

Independent reviews and audits provide peace of mind by uncovering risks and helping businesses avoid compliance surprises. 

Relying solely on payroll platforms for compliance is a risky oversimplification. These systems need consistent oversight, regular updates, and expert review to remain aligned with Australia’s everchanging legislation. 

Businesses that combine reliable tools with audits and professional expertise can reduce risks, save time, and confidently navigate compliance challenges. A proactive approach ensures compliance is not just an obligation but a strength for your organisation. 

Contact Audit My Payroll today to find out how we can help future-proof your payroll and protect your business: